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Answered already
The four we are asked most — you may not need us at all.
- How do I get a refund for an entry or a booking?
- The cancellation windows, and who refunds what, are set out in our Refund & Cancellation Policy. If you are inside the window, write to us with the reference and we will start it.
- My DUPR rating isn't showing on my profile.
- Connect DUPR from Settings → Rating; it can take a few minutes to appear. Only sanctioned results move a DUPR rating — casual games move your PaddleHub provisional rating instead.
- I run a club — how do we get listed and host events?
- Add your club from Clubs, then tell us below. We will help you set up courts, invite members, and open your first event.
- How do I delete my account?
- From Delete account, or ask us here and we will do it for you.